Unable to get any customer service from Injen Systems

So I've been trying for 4+ months now to get some customer service from Injen Systems for the Super SES Exhaust on my Nissan 350z that has a massive leak in it. Back in August I received a response from Injen
Hi Chris, Can you send me a picture of your exhaust? I guess we had a few different ones made for that same vehicle and a photo would make it much easier to figure out what part and get you the correct part. Thank You,
I responded with photos of the exhaust and what I needed. I have heard nothing back. I've emailed them multiple times, even emailing their tech and info email addresses, but so far I have not received a single response from them since that email quoted above. I sure wish I could get some help, I actually liked the exhaust on my 350z, but this has to be the worst customer service ever! **UPDATE:** [I'm glad to say that Injen came through and got me the replacement parts I needed](injen-customer-service-update-it-rocks)!

About the Author:

Chris Hammond
Chris Hammond has autocrossed for 24 years, racing in a variety of vehicles from a 1994 VW Golf to a 1999 Z-28, a 2003 350z, a 2004 ZO6 and a 2016 FRS. He is the founder of AutocrossBlog.com and created the ultimate autocross forum, SOLO2.ORG, years ago . Read more at ChrisHammond.com

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